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2 min read10 weeks

CRM for Small Businesses

MediumBTech CSEBCAMCABSc IT+7 moreWeb Development
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A customer relationship management system for small teams to capture leads, track deals through a sales pipeline, schedule follow-ups, and view sales reports.

Problem Statement

Small businesses lose leads because follow-ups live in notebooks, spreadsheets, and chat messages.

Objectives

1

Capture and assign leads from multiple sources

2

Build a drag-and-drop sales pipeline

3

Schedule follow-up tasks and reminders

4

Report on conversions and team performance

Modules

M1

Lead Management

Lead capture forms, import, and assignment rules.

M2

Deal Pipeline

Kanban board with stages, values, and expected close dates.

M3

Activities

Calls, meetings, notes, and reminder emails.

M4

Reports

Conversion funnel, revenue forecast, and team leaderboard.

Expected Output

A web CRM where a sales team sees every lead, moves deals across stages, and never misses a follow-up.

Future Scope

WhatsApp and email integration, quotation and invoicing, and lead scoring.

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Frequently Asked Questions

Click the "Get Free Synopsis PDF" button on this page. Fill in your details and we will send a detailed synopsis to your WhatsApp within 24 hours at no cost.
Yes, this project includes a detailed problem statement, objectives, and module breakdown that you can use for your college submission. The synopsis PDF we provide is formatted for academic submission.
This project uses: PostgreSQL, Django, React, Python. Basic knowledge of these technologies is recommended before starting.